Privacy policy

Last updated: [05/29/2024]
This Privacy Policy describes how Lightings Menu (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from lightingsmenu.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include basic contact details such as your name, address, phone number, and email. It may also include order information like your name, billing address, shipping address, payment confirmation, email address, and phone number. We also collect account information, including your username, password, and security questions, as well as shopping information such as the items you view, put in your cart, or add to your wishlist. Additionally, customer support information includes the details you choose to include in communications with us when sending messages through the Services.
Some features of the Services may require you to provide certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies
We automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include details about how you access and use our Site, including device information, browser information, your network connection, your IP address, and other information related to your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including from vendors and service providers who collect information on our behalf, such as companies that support our Site and Services, including Shopify. Our payment processors collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment and fulfill your orders. When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of the information provided to us by third parties or for any third party's policies or practices. For more information, see the section below titled Third Party Websites and Links.
How We Use Your Personal Information
We use your personal information to provide you with the Services, including to process payments, fulfill orders, send notifications related to your account, purchases, returns, exchanges, or other transactions. We also use your information to create, maintain, and manage your account, arrange for shipping, facilitate returns and exchanges, and enable you to post reviews.
For marketing and promotional purposes, we use your personal information to send marketing, advertising, and promotional communications via email, text message, or postal mail. We may also use your personal information to show you advertisements for products or services, both on our Site and other websites.
To enhance security and prevent fraud, we use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to register an account, you are responsible for keeping your account credentials secure. We recommend not sharing your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
We also use your personal information to provide customer support and improve the Services. This is part of our legitimate interest in being responsive to you, offering effective services, and maintaining our business relationship with you.
Cookies
We use cookies on our Site to power and improve our Services. For specific information about the Cookies we use related to powering our store with Shopify, please visit Shopify's Cookies Policy. Cookies help us remember your actions and preferences, run analytics, and understand user interaction with the Services. We may also allow third parties to use cookies on our Site to tailor their services, products, and advertising.
You can manage cookies through your browser controls. Please note that removing or blocking cookies may negatively affect your user experience and some Services may no longer work correctly or be available.
How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate purposes, including vendors or other third parties who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, and shipping. We may also share your information with business and marketing partners, including Shopify, to provide services and advertise to you. Our partners will use your information in accordance with their own privacy policies.
When you request or consent to our disclosure of certain information, such as for shipping products or interacting with social media widgets or logins, we will disclose your personal information with your consent.
We may also disclose personal information to our affiliates, or in connection with business transactions, mergers, or legal obligations, to protect the Services, our rights, and the rights of our users.
User-Generated Content
If you submit user-generated content, such as product reviews or other content to any public area of the Services, please note that this content will be publicly accessible. We cannot ensure that parties who have access to such content will respect your privacy or keep it secure. We are not responsible for the privacy or security of publicly available information.
Third Party Websites and Links
Our Site may provide links to third-party websites or platforms. If you visit these sites, we recommend reviewing their privacy and security policies. We are not responsible for their practices and are not liable for any third-party content.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect any personal information about children. If you are a parent or guardian of a child who has provided us with personal information, please contact us to request its deletion.
Security and Retention of Your Information
While no security system is completely secure, we use reasonable measures to protect your information. However, any information you send to us may not be secure while in transit. We recommend that you avoid using unsecured channels for sensitive information.
We retain personal information based on factors such as the need to maintain your account, provide the Services, comply with legal obligations, and resolve disputes.
Your Rights and Choices
Depending on where you live, you may have rights related to your personal information. These rights may include:
Right to Access: Request access to personal information we hold about you.
Right to Delete: Request the deletion of your personal information.
Right to Correct: Request corrections to inaccurate information.
Right to Portability: Request a copy of your personal information and its transfer to a third party.
Restriction of Processing: Request that we stop processing your personal information.
Withdrawal of Consent: If we rely on consent to process your information, you can withdraw it.
Appeal: You may appeal if we decline to process your request.
For any of these rights, please contact us using the information below.
Complaints
If you have complaints about how we process your personal information, please contact us. If you are not satisfied with our response, you may have the right to appeal or lodge your complaint with the relevant data protection authority.
International Users
We may transfer, store, and process your personal information outside of your country, including in the United States. We take measures to ensure your information is protected during such transfers.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or would like to exercise your rights, please contact us at:
Phone:  +1 (562) 456-3098
Email: info@lightingsmenu.com
Address: Lightings Menu, 6175 Longbow Drive, Boulder, CO 80301, USA